Every expense has a transaction status. This transaction status reflects where Capital One’s at with processing the expense.
Defining pending and posted
Transactions can be pending or posted:
Pending: A pending transaction is a transaction that’s been authorized by Capital One, but is still processing. Pending transactions happen when the money for the transaction is moving between the merchant and your account. It may take up to 5 days for pending transactions to post.
Posted: When the merchant's bank settles the transaction, the transaction status automatically changes to posted. You can see both transaction date and post date values for all posted transactions on Expense Management.
Pending transactions haven’t been fully processed by Capital One, while posted transactions have. Both types of transactions will start as pending until they are fully processed and posted.
On the Your expenses page, you can add a column showing transaction status in the table on the page by selecting the sort icon to the right of the column headings.
Things to keep in mind about transaction status
If the amount of the pending transaction doesn't match the amount on the receipt, the expense details will update after the transaction posts.
For all temporary charges, the expense will be deleted from Expense Management after 14 days. If the settlement for the temporary charge isn't received, the expense and transaction are deleted after 14 days. However, if the temporary charge was added to an expense report while pending, we don't delete the expense.
Pending transactions will not have a post date until the transaction posts. Once the settlement is in, the post date is added and the transaction status is updated to posted.
If you delete a pending transaction and a settlement is received, then we'll create a new expense with the amount and date of the settlement. The transaction status for these expenses will be posted.
If you have any more questions about transaction statuses, contact our support team at support@capitalone-fylehq.com.